AI handles 70% of ICICI Lombard Insurance’s customer calls
The growing use of AI in the insurance sector is particularly significant as the industry continues to grapple with mis-selling — a longstanding challenge that the IRDAI sought to address
· 8/3/2026, 12:54:37 PM· 2 min read
The growing use of AI in the insurance sector is particularly significant as the industry continues to grapple with mis-selling — a longstanding challenge that the IRDAI sought to address
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