Business

Chennai emerges as key development hub for Zoom’s Global Contact Center

Zoom President of Product and Engineering Velchamy Sankarlingam says Chennai has a key role in developing the company’s Contact Center, while AI is reshaping the skills it needs to hire and the way its support workforce operates

· 9/4/2026, 3:00:29 PM· 2 min read
Chennai emerges as key development hub for Zoom’s Global Contact Center
Zoom President of Product and Engineering Velchamy Sankarlingam says Chennai has a key role in developing the company’s Contact Center, while AI is reshaping the skills it needs to hire and the way its support workforce operates
Read original story

Related stories